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WindowsLinuxMacOnline

Redmine

 
Redmine is a flexible project management web application. It support multiple projects, role based access control, issue tracking, gantt chart and calendar; new, documents, and files management, feeds and email notifications, wiki, forums, time tracking, custom fields, SCM integration, authentication by LDAP, multilanguage, and multi database.

WindowsLinuxMacOnline

Trac

 
Trac is an issue tracker and software project environment based around an integrated Wiki engine. Features include an interface to Subversion (source revision control), a bug/issue tracking database, and report facilities.

Mac

JIRA

 
JIRA provides issue tracking and project tracking for software development teams to improve code quality and the speed of development. Combining a clean, fast interface for capturing and organising issues with customisable workflows, OpenSocial dashboards and a pluggable integration framework, JIRA is the perfect fit at the centre of your development team.

GNATS

 
GNATS is a set of tools for tracking bugs reported by users to a central site. It allows problem report management and communication with users via various means. GNATS stores all the information about problem reports in its databases and provides tools for querying, editing, and maintenance of the databases.

WindowsLinuxMacOnline

Mantis

 
MantisBT is a web-based bugtracking system written in PHP. It works with MySQL, MS SQL, and PostgreSQL databases and a webserver.

MacOnline

Bugzilla

 
Bugzilla is an open-source/free software bug tracking system. It features a comprehensive set of fields, attachment management, inter-bug dependencies, email notification of changes, a powerful query interface, reporting, and Web, XML, email, and console interfaces. It can be managed entirely using a Web-based UI. The user UI is customizable using templates.

Windows

Request Tracker

 
Request Tracker is a Help Desk database system that allows you to store and retrieve all pertinent information about customer requests. It tracks who requested what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

WindowsMac

Fossil

 
Fossil is a distributed software configuration management. It is combined with a bug tracking and wiki.

Geremita

 
Geremita is a web based issue tracking software that helps your software project development processes.

Online

Google Code Hosting

 
Google Project Hosting is a collaborative development environment for open source projects. Each project comes with its own member controls, Subversion/Mercurial repository, issue tracker, wiki pages, and downloads section.

WindowsLinuxMac

YouTrack

 
YouTrack is a web-based, keyboard-centric issue and bug tracker that is used to manipulate issues.

FogBugz

 
FogBugz is an issue and bug tracking system. It supports issue and bug tracking (Effortless Bug Reporting, Customizable Case Lists, and Full Case Histories), project management (Wikis, Evidence-based Scheduling, Task Outlining, and Reporting), customer support (Email Management, AutoSort, and Snippets), and plugins (Plugin Development, Source Control, and 3rd-Party Extras).

Wrike

 

WindowsMac

Teamwork

 
Teamwork is a Web-based groupware for project management. It supplies groupware, issue tracking, cost control, and document and project management features with fine-grained security in a friendly interface. Agile methodologies such SCRUM are supported. Teamwork is easy to integrate with your IT infrastructure. Supports multiple databases (via hibernate), browsers, and languages.

WindowsLinuxMac

OTRS

 
OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency.

Windows

Microsoft Dynamics CRM

 
Microsoft Dynamics CRM is a multi-lingual Customer Relationship Management software. It focuses focuses mainly on Sales, Marketing, and Service (help desk) sectors.

WindowsLinuxMacOnline

Kayako SupportSuite

 

Windows

SharpForge

 
As of 28 February 2009, Sharpforge.com terminated their services.

Unawave

 

WindowsLinuxMac

Web Help Desk

 

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